FAQ

FAQ

How soon will I receive my order?

On average shipping takes 2 to 10 business days after processing (24-48 hours depending on payment method) is completed for US.

Do you ship internationally?

Yes. International shipping can take up to 21 days based on country’s postal service.

What are the shipping rates/charges?

Shipping rates are calculated at check out.

Do I have to pay sales tax on my order?

Yes. Sales tax will be determined based on the location.

What payment methods do you accept?

We accept Visa, Mastercard, American Express, JCB, Discover, PayPal, and Apple Pay.

 

How can I track my order once it has shipped?

After your order is shipped, an email is sent to you with tracking information. Make sure you give it at least 24 hours for our shipping partners to log the tracking information and populate the tracking status.

 

Returned packages

If your package gets returned because the address was not entered correctly, we will email you asking if you would like to try a different address. Each time we ship a package, we need to purchase a shipping label so there will be a shipping charge to ship to a different address. If we don’t hear back, we will issue a refund minus the shipping costs. Please make sure to verify your address at checkout.

 

What is the return policy?

All returns and exchanges are accepted for up to 7 days after the item has been delivered.

To be eligible for a return, your item must be unused and in the same condition that you received it.

To complete your return, we require a receipt or proof of purchase.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5-10 business days of receipt.

Late or missing refunds 

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at refunds@taribibs.com. 

 Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

How do I return or exchange?

To return your product, email us at returnproduct@taribibs.com. 

Are returns free?

No. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping items over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

 

What are bibs made of?

Bibs are 100% cotton.

How do I care for my cotton items?

Machine or hand wash in cold water. Do night bleach. Tumble dry low or lay flat to air dry for best results. If wrinkles occur due to washing, a warm iron can be used over bib.

What’s the best way to reach customer service?

The best way to reach Tari Bibs is to email customerservice@taribibs.com. We will reply as soon as we can.

Do you offer any discounts?

We always offer free domestic shipping on orders over $50.00 USD. Any additional coupons or discounts are announced on our Facebook and Instagram page @taribibs and/or announced in our newsletter.

An item is showing as out-of-stock, will it be back?

We update our inventory throughout the month, we often announce restocks on our Facebook and Instagram page @Taribibs. You can also enter your email to be notified when the product is back in stock.